Privacy policy
Privacy Policy
This Privacy Policy explains how Lumani Impact, operated by GTT ECOM LLC (“we,” “us,” or “our”), collects, uses, stores, discloses, and protects your personal information when you visit or make a purchase from lumani-help.sbs.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Store Name: Lumani Impact
Operator: GTT ECOM LLC
Business Address: 30 N GOULD ST STE R, Sheridan, WY 82801, United States
Email: contact@lumani-help.sbs
Phone: +(1) 323 554 0823
2. Information We Collect
We may collect the following categories of personal information:
2.1 Information You Provide Directly
When you place an order, contact us, subscribe to our emails, or otherwise interact with us, we may collect:
full name;
email address;
billing address;
phone number;
order details;
any information you include in messages sent to us.
2.2 Payment Information
Payments are processed through Shopify checkout and authorized payment service providers. We do not store full payment card numbers ourselves. Payment processors may collect and process payment-related information according to their own privacy policies and security procedures.
2.3 Device and Usage Information
We may automatically collect certain information about how you access and use our website, including:
IP address;
browser type;
device type;
operating system;
referring URLs;
pages visited;
time and date of visit;
interactions with the website.
2.4 Cookies and Similar Technologies
We may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, analyze traffic, improve performance, and support security or marketing activities.
3. How We Use Your Information
We may use your personal information to:
process and fulfill purchases;
deliver digital products;
send order confirmations and access emails;
provide customer support;
detect and prevent fraud, chargebacks, abuse, and unauthorized transactions;
improve website performance and customer experience;
communicate with you about orders, updates, or service matters;
send promotional emails where permitted by law or where you have opted in;
comply with legal obligations and enforce our policies.
4. How We Share Information
We do not sell your personal information for monetary compensation. We may share your information with trusted third parties only where reasonably necessary, including:
Shopify and related commerce providers;
payment processors and anti-fraud service providers;
email and communication platforms;
analytics and website optimization providers;
professional advisors, legal counsel, auditors, or insurers;
law enforcement, regulators, courts, or other parties where required by law or necessary to protect our rights.
5. Digital Product Fulfillment
Because we sell digital products, your email address and order details may be used to deliver access links, resend download instructions, and verify successful fulfillment.
We may also use delivery records, access logs, and communication history to investigate refund requests, disputes, chargebacks, fraud claims, and service issues.
6. Marketing Communications
If you subscribe to our emails or otherwise consent to receive marketing communications, we may send promotional messages, updates, and offers.
You may unsubscribe from marketing emails at any time by using the unsubscribe link in the message or by contacting us at contact@lumani-help.sbs
.
Even if you opt out of marketing communications, we may still send transactional or service-related emails relating to your purchase or support requests.
7. Cookies and Tracking Choices
Your browser may allow you to block, refuse, or delete cookies. Please note that disabling certain cookies may affect the functionality of our website, checkout flow, or digital delivery features.
Where required by law, we will honor applicable consent and preference requirements related to cookies or similar technologies.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
complete transactions;
deliver products and provide support;
maintain financial and business records;
resolve disputes;
enforce our agreements;
comply with legal obligations.
Retention periods may vary depending on the nature of the data and the reason it was collected.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss, or disclosure.
However, no internet transmission or electronic storage system is completely secure, and we cannot guarantee absolute security.
10. Your Privacy Rights
Depending on your jurisdiction, you may have privacy rights under applicable law, which may include the right to:
know what personal information we collect and use;
request access to your personal information;
request correction of inaccurate information;
request deletion of personal information, subject to legal exceptions;
request a portable copy of certain data;
opt out of certain data uses where applicable;
appeal a decision relating to a privacy request, where applicable.
To make a privacy request, contact us at contact@lumani-help.sbs
. We may need to verify your identity before processing your request.
11. Children’s Privacy
Our website and products are not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
12. International Users
If you access our website from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate.
13. Third-Party Links and Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of third parties. We encourage you to review their policies before providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a revised “Last updated” date.
15. Contact Us
If you have questions, concerns, or privacy-related requests, please contact us:
Lumani Impact
Operated by GTT ECOM LLC
30 N GOULD ST STE R
Sheridan, WY 82801
United States
Email: contact@lumani-help.sbs
Phone: +(1) 323 554 0823